Within 30 days of your order, you could return the order to us, if there is any quality issues regarding the products. NO restocking fee, no shipping deduction, you will get ALL of your money back (Additional payment for express shipping is not refundable for any reason though), 100%.

* Exception:

We do not rent product, nor do we offer test equipment. So please make sure that you need the product and intend to own the product.

Please also ensure the products has guaranteed compatibility with your equipment, you can talk to us before ordering.

We do not take responsibilities for the things we do not guarantee. For example, if you change your mind or design, we are not going to take the return!

Accessories may not be able to returned.

Our guarantee wants to assure you

a) We guarantee the compatibility if either we have confirmed at this website, or through communications. This would save you a lot of time researching and eliminate the possibility of getting wrong equipment.

For example: Most OTHER projector mounts on the market does NOT work with Optoma projectors, including the Premier Mounts at Staples stores, the Sanus mount sold at CompUSA or BestBuy, the Draper mount sold at Buy.Com. And there are a lot of other issues since the varieties of projects.

We did the research, we want to help you.

b) As the manufacturer, we want to assure you that you are getting quality products while only paying a fraction of the retail price